Shipping policy

Shipping Policy

Last Updated: 6/8/2026

Thank you for shopping with Virezzaa. We are committed to delivering your order safely and efficiently. Please review our shipping policy below for important information regarding order processing, shipping times, and delivery.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high demand, processing times may be slightly extended. If there is a significant delay, we will notify you via email.

Shipping Times

Estimated delivery times vary depending on your location and product availability.

United Kingdom: 5–12 business days
Europe: 6–15 business days
United States: 7–15 business days
Canada: 7–15 business days
Australia & New Zealand: 7–18 business days
Other International Destinations: 8–20 business days

Please note that these delivery estimates are not guaranteed and may be affected by customs processing, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the products selected.

We may occasionally offer free shipping promotions, which will be clearly displayed on our website when available.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take several days to appear after shipment.

Multiple Shipments

To provide faster delivery, products within the same order may be shipped separately from different fulfilment centres. If this occurs, you will receive separate tracking numbers for each shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by your local authorities. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

We recommend checking your country's import regulations before placing an order.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout. Virezzaa is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete addresses.

If you notice an error in your shipping details, please contact us as soon as possible at info@virezzaa.shop.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is under the carrier's responsibility. If your package is significantly delayed, lost, or marked as delivered but not received, please contact us and we will do our best to assist you in resolving the issue.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photographs of the damaged item and packaging. We will review the issue and work towards an appropriate solution.